Review our terms and conditions for detailed information on our services, partnerships, and obligations.
PRIVACY POLICY
This Privacy Policy describes how MYAIDER HOLDING SDN. BHD. (“Company”) collects, uses, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Collection of Personal Data
The Company may collect the following information from customers:
Name
Contact number
Pick-up and drop-off location
Payment details
Any other relevant booking information
2. Purpose of Data Collection
Personal data is collected for the following purposes:
To process and manage bookings
To assign drivers and provide services
To communicate with customers
To process payments
To improve service quality
3. Disclosure of Personal Data
The Company may disclose customer data to:
Assigned drivers (for service fulfilment)
Payment service providers
Regulatory authorities (if required by law)
The Company does not sell or misuse personal data.
4. Data Protection
The Company takes reasonable steps to protect personal data, including:
Restricting access to authorised personnel only
Using secure systems and communication channels
Preventing unauthorised disclosure
5. Data Retention
Personal data shall be retained only for as long as necessary for:
